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Privacy Policy

Last Updated: August 4, 2026

At LetsBokit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you access our website, mobile application, or any of our services.

By using LetsBokit, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue the use of our Platform.

1. Information We Collect

To provide our services efficiently, we may collect the following information:

Personal Information

When you create an account or make a booking, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Date of Birth (if applicable)
  • Profile Photo (optional)

Booking Information

To manage your reservations, we may collect:

  • Venue details
  • Sport selected
  • Booking date and time
  • Booking status
  • Transaction details

Payment Information

Payments are securely processed through trusted third-party payment providers.

LetsBokit does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials.

Device & Usage Information

To improve our services, we may automatically collect:

  • Device type
  • Browser information
  • IP address
  • Operating system
  • Pages visited
  • Time spent on the Platform
  • App or website usage statistics

Location Information

With your permission, we may access your location to help you discover nearby sports venues and events. You can disable location access through your device settings at any time.

2. How We Use Your Information

The information we collect helps us:

  • Create and manage your account
  • Process bookings and payments
  • Send booking confirmations and updates
  • Provide customer support
  • Improve our products and services
  • Recommend nearby venues and events
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We only share your information when necessary to provide our services.

Your information may be shared with:

  • Sports venues to confirm and manage your booking
  • Event organizers for tournament registrations
  • Payment partners for secure transaction processing
  • Trusted service providers who help us operate the Platform
  • Government or legal authorities where required by law

LetsBokit does not sell, rent, or trade your personal information to third parties.

4. Cookies & Analytics

LetsBokit uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyse website traffic
  • Enhance your browsing experience
  • Improve platform performance

You can manage or disable cookies through your browser settings. Please note that certain features of the Platform may not function properly if cookies are disabled.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.

While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Maintain booking records
  • Resolve disputes
  • Comply with legal obligations
  • Improve our Platform

Once the information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate or outdated information
  • Request deletion of your account
  • Withdraw consent where applicable
  • Contact us regarding privacy concerns

Certain information may be retained where required by law.

8. Third-Party Links

Our Platform may contain links to third-party websites or services.

These websites operate independently and have their own privacy policies. LetsBokit is not responsible for the privacy practices or content of third-party platforms.

9. Children's Privacy

LetsBokit is not intended for children without appropriate parental or guardian consent where required by applicable law.

If we become aware that personal information has been collected in violation of applicable requirements, we will take reasonable steps to remove such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page along with the revised Last Updated date. Continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:

LetsBokit

Email: official@letsbokit.com

Phone: +91 84602 86616

Registered Office: 505, Luxuria Trade Hub, Dumas Rd, Piplod, Surat, Gujarat 395007